Ir al contenido principal
Todos los escenarios

Online Shop / E-Commerce

Selling online means regulatory obligations stack up fast.

E-commerce sites process payments, ship goods, and handle customer data at scale. This triggers GDPR, ePrivacy, consumer protection law, and potentially NIS2 if you exceed size thresholds.

Comprobación de la realidad

If a data breach exposed your customer database tomorrow, could you notify the authorities within 72 hours?

GDPR (General Data Protection Regulation)

mandatory Art. 6(1)(b), Art. 20, Art. 33, Art. 35

Sus obligaciones

  • Legal basis for order processing (Art. 6(1)(b) contract)
  • Separate consent for marketing beyond order fulfillment
  • Right to data portability for customer data
  • Breach notification within 72 hours (Art. 33)
  • Data retention policy (don't keep data forever)
  • DPAs with payment providers, shipping, analytics

SiteGuardian monitoriza esto

  • TLS/HTTPS encryption monitoring
  • Automated cookie consent detection
  • Security headers analysis
  • Email transport encryption checks
  • Breach notification SLA tracking (72h)
  • Digital DPA/AVV signing

Riesgo si se ignora

Fines up to 4% of global turnover. Customer lawsuits. Payment processor sanctions. Loss of merchant account.

ePrivacy Directive (Cookie Consent)

mandatory Art. 5(3)

Sus obligaciones

  • Cookie consent for all non-essential cookies
  • Separate consent for remarketing/retargeting
  • No pre-checked consent boxes

SiteGuardian monitoriza esto

  • Pre-consent cookie and tracker detection
  • Cookie banner presence and configuration analysis
  • Reject option validation
  • Consent mode compatibility check

Riesgo si se ignora

Advertising spend wasted on non-compliant targeting. Platform bans (Google, Meta) for consent violations.

NIS2 Directive (Cybersecurity)

conditional Art. 21, Art. 23

Sus obligaciones

  • Risk management measures (Art. 21)
  • Incident reporting within 24h (Art. 23)
  • Supply chain security assessment
  • Business continuity planning

SiteGuardian monitoriza esto

  • 24h/72h/1m incident reporting SLA
  • DNSSEC and DNS security monitoring
  • Security headers and TLS enforcement
  • Uptime and availability monitoring
  • Supply chain risk scoring
  • Incident auto-classification (NIS2 Art. 23)

Riesgo si se ignora

Applies if >50 employees or >€10M turnover. Management liability. Fines up to €10M or 2% of turnover.

European Accessibility Act (EAA)

mandatory Art. 4, Art. 13, Art. 31

Sus obligaciones

  • Accessible checkout process
  • Product information in accessible formats
  • Accessible customer service channels

SiteGuardian monitoriza esto

  • WCAG 2.2 Level AA conformance auditing
  • Automated accessibility scoring
  • Violation severity breakdown and remediation hints
  • Daily accessibility scans

Riesgo si se ignora

E-commerce services must comply from June 2025. Customers can file complaints with market surveillance.

¿Le afecta esto?

Si responde sí a 2 o más, es muy probable que estas normativas se apliquen a su empresa.

Vea dónde se encuentra

Nuestro escáner gratuito verifica la postura de seguridad de su sitio, SSL, encabezados, autenticación de correo y más. Sin necesidad de cuenta.

Scan your shop's security posture
Ver todos los escenarios · Directorio regulatorio de la UE · Plan Compliance

Esta página proporciona información general sobre los marcos regulatorios de la UE. No constituye asesoramiento jurídico. Consulte a un profesional jurídico cualificado para obtener asesoramiento específico a su situación. SiteGuardian documenta su monitorización de forma continua — el cumplimiento es responsabilidad de su organización.