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Online Shop / E-Commerce

Selling online means regulatory obligations stack up fast.

E-commerce sites process payments, ship goods, and handle customer data at scale. This triggers GDPR, ePrivacy, consumer protection law, and potentially NIS2 if you exceed size thresholds.

Realitätscheck

If a data breach exposed your customer database tomorrow, could you notify the authorities within 72 hours?

GDPR (General Data Protection Regulation)

mandatory Art. 6(1)(b), Art. 20, Art. 33, Art. 35

Ihre Pflichten

  • Legal basis for order processing (Art. 6(1)(b) contract)
  • Separate consent for marketing beyond order fulfillment
  • Right to data portability for customer data
  • Breach notification within 72 hours (Art. 33)
  • Data retention policy (don't keep data forever)
  • DPAs with payment providers, shipping, analytics

SiteGuardian überwacht dies

  • TLS/HTTPS encryption monitoring
  • Automated cookie consent detection
  • Security headers analysis
  • Email transport encryption checks
  • Breach notification SLA tracking (72h)
  • Digital DPA/AVV signing

Risiko bei Nichteinhaltung

Fines up to 4% of global turnover. Customer lawsuits. Payment processor sanctions. Loss of merchant account.

ePrivacy Directive (Cookie Consent)

mandatory Art. 5(3)

Ihre Pflichten

  • Cookie consent for all non-essential cookies
  • Separate consent for remarketing/retargeting
  • No pre-checked consent boxes

SiteGuardian überwacht dies

  • Pre-consent cookie and tracker detection
  • Cookie banner presence and configuration analysis
  • Reject option validation
  • Consent mode compatibility check

Risiko bei Nichteinhaltung

Advertising spend wasted on non-compliant targeting. Platform bans (Google, Meta) for consent violations.

NIS2 Directive (Cybersecurity)

conditional Art. 21, Art. 23

Ihre Pflichten

  • Risk management measures (Art. 21)
  • Incident reporting within 24h (Art. 23)
  • Supply chain security assessment
  • Business continuity planning

SiteGuardian überwacht dies

  • 24h/72h/1m incident reporting SLA
  • DNSSEC and DNS security monitoring
  • Security headers and TLS enforcement
  • Uptime and availability monitoring
  • Supply chain risk scoring
  • Incident auto-classification (NIS2 Art. 23)

Risiko bei Nichteinhaltung

Applies if >50 employees or >€10M turnover. Management liability. Fines up to €10M or 2% of turnover.

European Accessibility Act (EAA)

mandatory Art. 4, Art. 13, Art. 31

Ihre Pflichten

  • Accessible checkout process
  • Product information in accessible formats
  • Accessible customer service channels

SiteGuardian überwacht dies

  • WCAG 2.2 Level AA conformance auditing
  • Automated accessibility scoring
  • Violation severity breakdown and remediation hints
  • Daily accessibility scans

Risiko bei Nichteinhaltung

E-commerce services must comply from June 2025. Customers can file complaints with market surveillance.

Betrifft Sie das?

Wenn Sie 2 oder mehr mit Ja beantworten, gelten diese Vorschriften sehr wahrscheinlich für Ihr Unternehmen.

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Alle Szenarien anzeigen · EU-Regulierungsverzeichnis · Compliance-Plan

Diese Seite bietet allgemeine Informationen zu EU-Regulierungsrahmen. Sie stellt keine Rechtsberatung dar. Wenden Sie sich für eine auf Ihre Situation zugeschnittene Beratung an einen qualifizierten Rechtsanwalt. SiteGuardian dokumentiert Ihr Monitoring kontinuierlich — Compliance liegt in der Verantwortung Ihrer Organisation.