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Online Shop / E-Commerce

Selling online means regulatory obligations stack up fast.

E-commerce sites process payments, ship goods, and handle customer data at scale. This triggers GDPR, ePrivacy, consumer protection law, and potentially NIS2 if you exceed size thresholds.

Verifica della realtà

If a data breach exposed your customer database tomorrow, could you notify the authorities within 72 hours?

GDPR (General Data Protection Regulation)

mandatory Art. 6(1)(b), Art. 20, Art. 33, Art. 35

I tuoi obblighi

  • Legal basis for order processing (Art. 6(1)(b) contract)
  • Separate consent for marketing beyond order fulfillment
  • Right to data portability for customer data
  • Breach notification within 72 hours (Art. 33)
  • Data retention policy (don't keep data forever)
  • DPAs with payment providers, shipping, analytics

SiteGuardian monitora questo

  • TLS/HTTPS encryption monitoring
  • Automated cookie consent detection
  • Security headers analysis
  • Email transport encryption checks
  • Breach notification SLA tracking (72h)
  • Digital DPA/AVV signing

Rischio se ignorato

Fines up to 4% of global turnover. Customer lawsuits. Payment processor sanctions. Loss of merchant account.

ePrivacy Directive (Cookie Consent)

mandatory Art. 5(3)

I tuoi obblighi

  • Cookie consent for all non-essential cookies
  • Separate consent for remarketing/retargeting
  • No pre-checked consent boxes

SiteGuardian monitora questo

  • Pre-consent cookie and tracker detection
  • Cookie banner presence and configuration analysis
  • Reject option validation
  • Consent mode compatibility check

Rischio se ignorato

Advertising spend wasted on non-compliant targeting. Platform bans (Google, Meta) for consent violations.

NIS2 Directive (Cybersecurity)

conditional Art. 21, Art. 23

I tuoi obblighi

  • Risk management measures (Art. 21)
  • Incident reporting within 24h (Art. 23)
  • Supply chain security assessment
  • Business continuity planning

SiteGuardian monitora questo

  • 24h/72h/1m incident reporting SLA
  • DNSSEC and DNS security monitoring
  • Security headers and TLS enforcement
  • Uptime and availability monitoring
  • Supply chain risk scoring
  • Incident auto-classification (NIS2 Art. 23)

Rischio se ignorato

Applies if >50 employees or >€10M turnover. Management liability. Fines up to €10M or 2% of turnover.

European Accessibility Act (EAA)

mandatory Art. 4, Art. 13, Art. 31

I tuoi obblighi

  • Accessible checkout process
  • Product information in accessible formats
  • Accessible customer service channels

SiteGuardian monitora questo

  • WCAG 2.2 Level AA conformance auditing
  • Automated accessibility scoring
  • Violation severity breakdown and remediation hints
  • Daily accessibility scans

Rischio se ignorato

E-commerce services must comply from June 2025. Customers can file complaints with market surveillance.

Questo ti riguarda?

Se rispondi sì a 2 o più, queste normative molto probabilmente si applicano alla tua azienda.

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Visualizza tutti gli scenari · Directory normativa dell'UE · Piano Compliance

Questa pagina fornisce informazioni generali sui quadri normativi dell'UE. Non costituisce consulenza legale. Consulta un professionista legale qualificato per una consulenza specifica alla tua situazione. SiteGuardian documenta il tuo monitoraggio in modo continuo — la conformità è responsabilità della tua organizzazione.